1. Introduction
Basefire Supply Sdn. Bhd. (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase products, or interact with our services.
2. Information We Collect
We may collect the following information:
- Personal identification information: Name, email address, phone number, shipping/billing address.
- Account information: Login credentials if you create an account.
- Payment information: Credit/debit card details processed securely through our payment gateway.
- Usage information: Browsing data, purchase history, and preferences to improve your shopping experience.
3. How We Use Your Information
Your data may be used to:
- Process orders and deliver products.
- Respond to inquiries, complaints, or support requests.
- Provide promotional offers and updates (with your consent).
- Improve website functionality and user experience.
4. Data Sharing
We do not sell or rent your personal information. We may share information with:
- Service providers (couriers, payment processors) to fulfill your orders.
- Legal authorities if required by law.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage is 100% secure.
6. Your Rights
You have the right to access, correct, or delete your personal data. Contact us at [insert email/contact] to exercise these rights.
7. Updates to Privacy Policy
We may update this policy periodically. Changes will be posted on our website with the effective date.